Cruise line
Our legendary welcome
At Saguenay, hospitality is our signature! From the moment the ship arrives, passengers are immersed in a festive, personalized atmosphere. Our comedians, present in all seasons, enchant with dances, tastings and unique animations. Throughout the day, thousands of smiles will accompany them throughout the region. An exceptional team of professionals is dedicated to the ships in port, offering a welcome of unrivalled quality. We're proud of our Port Village artisans, our many attractions, our expert guides and our carriers, who guarantee the highest standards of service.
The magnificent scenery of the Saguenay Fjord
Breathtaking landscapes line the majestic and unique Saguenay Fjord, the only navigable fjord in North America in populated areas, the southernmost and one of the longest in the world. Stretching 105 km with an average width of 1.6 km, it is punctuated by vertiginous headlands that reach heights of over 400 metres. Its shores are home to picturesque villages, two of which are ranked among the most beautiful in Quebec. A veritable boreal oasis bordering the sea, the fjord is preserved by the Parc national du Fjord-du-Saguenay and the Saguenay-St. Lawrence Marine Park.
Outdoor activities
Saguenay is a boundless adventure destination, nestled in the heart of four of Quebec's largest national parks. A hub of tourism experiences and services, Saguenay is an exceptional natural playground. Recognized as a centre of excellence in adventure and ecotourism, the region offers an unrivalled range of four-season outdoor activities: hiking, sea kayaking, zodiac excursions, via ferrata, boat shuttles, helicopter, seaplane and much more.
Our thriving culture
Internationally recognized, our flourishing cultural heritage can be discovered in many ways. Year-round shows and festivals are prime examples. You can also discover our network of Economuseums, which showcase unique crafts such as mohair, gemstone cutting and glass-blowing. These artisans create works of exceptional quality, exported around the world. In Saguenay, museums and attractions enrich this cultural experience, while the boreal flavours of our local produce inspire the menus of many restaurants and cafés, offering gourmet souvenirs to take home.
The ultimate experience
Saguenay is a four-season destination rich in world-class attractions and unforgettable experiences. Discover the FJORD show, explore the majestic Saguenay Fjord, venture into our national parks, visit the historic Village of Val-Jalbert, and take a boreal train safari at the Zoo Sauvage de Saint-Félicien, among many others. With must-see attractions and a multitude of discoveries, Saguenay offers the ultimate experience to live and love.
Port services and facilities
A suitable berth :
- Dedicated to international cruise ships, the Bagotville quay is 374 m long, from the first to the last mooring point (including 4 dolphins at the quay).
- Direct access from ship to shore.
- Effects of minimal tidal variations with a floating section and a safe gateway.
- Protection system and bollards for use on the world's largest ships.
- Experienced on-site staffwe're here to make cruising easy and efficient. Safe and secure port with ISPS standard (International Ship and Port Facility Security).
- Full wheelchair accessibility
Technical information :
- Floating pontoons 180 m of pontoons linked to a footbridge for safe access to ground facilities. Some pontoons are used specifically for seaplane and sea excursions.
- Anchoring posts the various safe anchorage points are indicated on the marine chart.
- Tidal movement 6.4 m (21 ft)
- Drivers mandatory
- Marine references canadian Hydrographic Service Chart No. 1202 et 1203 I =Latitude: 48°20 42 N I Longitude: 70°52 42 W
- Technical draft deep draft (at mean low tide): 12 m (39 ft). Length of mooring (forward on piles): 196 m (643 ft). From first to last mooring point: 374 m (1227 ft)
- Permissible draught at Bagotville dock: over 12 m (39 ft.). At berths: over 40 m (131 ft.). At shuttle docks: over 3 m (10 ft.)
- Services fresh water supply. Optional towing services. Additional gangway
Cruise pavilion and port village
The Cruise Pavilion
This state-of-the-art building showcases the materials for which the region is famous: wood, granite and aluminum.
Inside, cruise ship passengers can take advantage of the tourist information office, a rest area offering a magnificent view of La Baie des Ha! Ha!, Wi-fi access and a café.
The port village
A charming harbor village overlooking the fjord surrounds the cruise lodge, offering a fjord-side promenade, bike and walking path, local artisan stores, many dining options and much more.
Enjoy your visit
- - Friendly, welcoming and professional on-site team
- - A wide variety of tourist attractions throughout the region
- - Direct access to the facilities, just a few steps from the ship
- - Immediate access to buses, cabs, car rental kiosk and electric bikes
- - A helipad directly behind the cruise pavilion
- - The main nearby health establishments
- - Wheelchair access and free mobility assistance service
Sustainable development
Ongoing projects for a sustainable destination
A project recognized by UNESCO
The Enviro-Actions project of theINRESTwhich monitors air and water quality in industrial port areas in near-real time, has been recognized by UNESCO as part of the United Nations Decade of Ocean Sciences. This innovative program, supported by a $625,000 investment over 5 years from Promotion Saguenay, is based on a five-step model for detecting environmental anomalies, enabling proactive management and preservation of ecosystems and community health.
Meeting UN standards
Saguenay's international cruise terminal receives certification Biospherea first for a port of call in Eastern Canada. This recognition underscores Saguenay's commitment to sustainable development, in line with the UN's 17 Sustainable Development Goals, by integrating environmental protection, respect for the local community and optimization of the economic spin-offs generated by international cruise ships.
Reducing our footprint
Through the Défi Saint-Laurentsaguenay aims to become a plastic-free destination. We are also committed to cleaning up the shoreline once a year with our team, and to educating visitors about the impact of microplastics on our waterways. We collected more than 2,000 lbs of garbage during our last shoreline clean-up and avoided thousands of water bottles.
Getting involved in our community
Our team manages a regenerative fund, derived from our tourist shuttle service for cruise passengers, which helps partners achieve their sustainable development objectives and encourages projects that have a positive impact on our environment. With this project, we hope to involve passengers and partners in local causes and projects with a positive impact. Nearly $50,000 already invested in community projects.
Supporting projects with a positive impact
The scientific expedition Blue Expedition mixes riverbank clean-ups, microplastic research, data collection and artistic creation!
Contact
Dany GRAVEL
Marine tourism manager
Need more information or want to add Saguenay as a stopover to your cruise offer? Contact Dany GRAVEL.
By phone :
By e-mail :